As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. Your responsibilities will include:
- **Passenger Assistance**: Help passengers through the check-in process, answer questions, and provide information about flights and services at the airport.
- **Baggage Handling**: Ensure that luggage is correctly loaded and unloaded from aircraft, handling it with care to prevent damage.
- **Check-in Support**: Assist passengers with the check-in procedures, including issuing boarding passes and organizing baggage drop.
- **Safety and Security Checks**: Monitor compliance with safety regulations and assist security personnel in maintaining a safe environment.
- **Communication**: Work closely with pilots, flight attendants, and other ground staff to relay important information regarding schedules and passenger needs.
- **Customer Service**: Provide excellent service to enhance passenger experiences, resolving any issues or complaints promptly and efficiently.
Required skills and expectations for this role include:
- **Communication Skills**: Must be able to clearly convey information and assist passengers of diverse backgrounds.
- **Teamwork**: Ability to work cooperatively with colleagues in a busy environment to ensure all operations run smoothly.
- **Problem-Solving Skills**: Capable of addressing passenger concerns effectively and finding solutions under pressure.
- **Attention to Detail**: Ensure accuracy in all tasks, especially in handling passenger baggage and following safety protocols.
- **Professional Appearance**: Maintaining a neat and professional appearance, representing the airport well in front of passengers.
Candidates should have completed at least the 10th grade and have a willingness to learn about and adapt to airport procedures. Experience is not required, making this an excellent opportunity for entry-level applicants.
Experience
0 - 1 Years
No. of Openings
59
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata