- Direct passengers to designated areas: Assist passengers in navigating through the airport and direct them to the appropriate counters or gates.
- Loading and unloading luggage: Help in loading and unloading luggage onto the aircraft and ensure that the cargo is securely stored.
- Perform security checks: Conduct security checks on passengers and their belongings to ensure safety regulations are followed.
- Assist with boarding and disembarking: Help passengers board the aircraft, ensuring they are seated properly, and assist with disembarking at the end of the flight.
- Provide customer service: Address passenger inquiries, assist with lost baggage or other issues, and ensure a positive customer experience.
Skills and Expectations:
1. Excellent communication skills to interact effectively with passengers and colleagues.
2. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
3. Attention to detail to ensure all luggage and passengers are accounted for.
4. Physical fitness and ability to lift heavy luggage when required.
5. Basic understanding of airport operations and procedures.
6. Willingness to work flexible hours, including weekends and holidays.