We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Kolkata. This role is perfect for those starting their careers in the aviation industry and involves assisting with various ground operations at the airport.
Key Responsibilities:
1. **Passenger Assistance**: Help passengers check in, answer their queries, and guide them through the airport process to ensure a smooth travel experience.
2. **Baggage Handling**: Safely manage the loading and unloading of luggage. Must ensure that all baggage is handled with care to prevent damage.
3. **Flight Information**: Provide passengers with accurate information regarding flight schedules, delays, and gate changes to keep them informed.
4. **Security Checks**: Assist in conducting security checks and screening processes for passengers, ensuring compliance with safety regulations.
5. **Collaboration with Team**: Work closely with other ground staff and airline personnel to ensure efficient operations and customer service.
Required Skills and Expectations:
Candidates should have at least completed the 10th grade. Strong communication skills are essential for interacting with passengers and team members. A friendly and approachable demeanor is necessary to provide excellent customer service. The ability to work in a fast-paced environment and manage multiple tasks simultaneously is crucial. Basic knowledge of airline operations and safety regulations will be an advantage. A positive attitude and willingness to learn are key attributes we seek.