Airport Ground Staff || Freshers & Experienced

As an Airport Ground Staff, you will play a crucial role in ensuring smooth operations and passenger satisfaction at the airport. Your responsibilities will include:

- **Check-in Assistance**: Help passengers with the check-in process, including issuing boarding passes and checking baggage to ensure every traveler boards their flight with ease.

- **Baggage Handling**: Manage the handling of passengers' luggage, ensuring it is safely loaded and unloaded from the aircraft while keeping track of misplaced or lost items.

- **Customer Service**: Provide excellent customer service by addressing passengers’ inquiries and resolving any issues they may face, ensuring a positive travel experience.

- **Security Procedures**: Conduct security checks and assist in enforcing safety regulations, ensuring that all protocols are followed for passenger and aircraft safety.

- **Flight Information**: Keep passengers informed about flight statuses, gate changes, and other relevant information to keep them updated throughout their airport experience.

- **Coordination with Teams**: Collaborate with other airport staff and departments to ensure timely and efficient operations, enhancing service delivery.

To succeed in this role, candidates should have excellent communication skills to interact effectively with passengers and other staff. Attention to detail is crucial for managing baggage and ensuring compliance with safety regulations. A friendly and approachable demeanor is expected, as customer service is at the forefront of the role. Being a team player will help facilitate smooth operations in the busy airport environment.

• Experience

  0 - 1 Years

• No. of Openings

  56

• Education

  10th Pass

• Role

  Airport Ground Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata