We are looking for enthusiastic Airport Ground Staff to join our team in Kolkata, India. This entry-level position is perfect for those who enjoy working in a fast-paced environment and want to be part of the aviation industry.
Key Responsibilities include:
1. **Passenger Assistance**: Greeting passengers as they arrive, helping them with check-in procedures, and providing information about flights. You will ensure a smooth start to their journey.
2. **Baggage Handling**: Assisting with the loading and unloading of luggage on and off aircraft. This role requires attention to detail to ensure all baggage is securely handled.
3. **Flight Monitoring**: Keeping track of flight schedules and providing up-to-date information to passengers. You will play a key role in managing any changes or delays.
4. **Safety Procedures**: Ensuring compliance with all safety regulations and procedures. You will help maintain a secure environment for passengers and staff.
5. **Customer Service**: Addressing passenger queries and resolving any issues they may face. Excellent communication skills are essential for delivering high-quality service.
Required skills and expectations include:
- A minimum educational qualification of 10th pass is necessary.
- No prior experience is required, making this ideal for fresh candidates.
- Strong communication and interpersonal skills are crucial to engage with passengers effectively.
- A friendly and approachable attitude is expected, promoting a positive experience for travelers.
- Must be able to work in a team and manage stress well in a busy airport environment.