Airport Ground Staff (Freshers) Kolkata

As an Airport Ground Staff member, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to passengers. Your primary responsibilities will include:

- **Checking in Passengers**: Assist passengers with the check-in process by verifying their tickets and issuing boarding passes, ensuring a hassle-free start to their journey.

- **Baggage Handling**: Manage the loading and unloading of luggage, helping to ensure that passenger belongings are safely transported to their destinations.

- **Customer Assistance**: Address passenger inquiries and provide support, including giving information about flight timings, boarding gates, and other airport services.

- **Emergency Response**: Be prepared to assist in emergency situations, ensuring passenger safety and following protocols.

- **Coordination with Airlines**: Work closely with airline staff to facilitate smooth operations and resolve any issues that may arise during passenger processing.

To excel in this role, the ideal candidate should possess strong communication skills to effectively interact with passengers and colleagues. Attention to detail is essential to manage important tasks like handling luggage and processing check-ins accurately. A friendly and approachable demeanor is crucial to provide excellent customer service. Applicants should have a minimum education of 10th grade and may have 0 to 1 year of experience, but a willingness to learn and adapt in a fast-paced environment is key. Teamwork and the ability to work under pressure will also contribute to your success.

• Experience

  0 - 1 Years

• No. of Openings

  43

• Education

  10th Pass

• Role

  Airport Ground Staff

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  KOLKATA