Job Description

As an Airport Ground Staff member, your main duty is to ensure smooth operations at the airport, providing assistance to passengers and supporting airline processes.

**Key Responsibilities:**

- **Passenger Assistance:** Provide help to passengers during check-in, boarding, and luggage handling, ensuring a pleasant travel experience.

- **Check-In Procedures:** Assist with the check-in process by confirming passenger details and issuing boarding passes while ensuring compliance with airline policies.

- **Baggage Handling:** Safely manage and transport passenger luggage, ensuring it is loaded and unloaded from the aircraft correctly.

- **Customer Service:** Address passenger inquiries and resolve issues promptly, maintaining a professional and friendly demeanor.

- **Safety and Security:** Follow airport safety protocols and procedures to guarantee the safety of passengers and staff at all times.

- **Collaboration with Team:** Work effectively with other ground staff, airline personnel, and security teams to ensure smooth airport operations.

**Required Skills and Expectations:**

- A minimum educational qualification of 10th pass is necessary; additional certifications in aviation or hospitality can be a plus.

- Candidates should possess good communication skills in English and Hindi to interact effectively with passengers and team members.

- A friendly attitude and strong customer service skills are essential to create a positive experience for travelers.

- Candidates must be able to work in a fast-paced environment and handle pressure gracefully.

- Flexibility regarding hours, including shifts on weekends and holidays, is important, given the airport's operational requirements.
  • Experience

    0 - 1 Years

  • No. of Openings

    23

  • Education

    10th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    KOLKATA

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