Airport Ground Staff Jobs For Freshers - Kolkata

key responsibilities:

1. assisting passengers during check-in and boarding processes: airport ground staff are responsible for ensuring passengers have a smooth experience when checking in and boarding their flights. this includes guiding them through the process, checking their documents, and helping them with any queries.

2. handling passenger luggage: ground staff assist passengers with checking in their luggage, ensuring it is properly tagged and loaded onto the aircraft. they also help passengers retrieve their luggage upon arrival.

3. coordinating with various departments: ground staff work closely with other departments such as security, airline operations, and ground handling to ensure seamless coordination and operation at the airport.

4. ensuring safety and security procedures are followed: airport ground staff are responsible for enforcing safety and security protocols to protect passengers, aircraft, and airport facilities.

required skills and expectations:

1. good communication skills: airport ground staff must have excellent verbal communication skills to interact with passengers and colleagues effectively.

2. customer service orientation: a strong focus on providing exceptional customer service is essential in this role to ensure passenger satisfaction.

3. ability to work in a fast-paced environment: airport ground staff should be able to work efficiently and calmly under pressure, especially during peak travel times.

4. attention to detail: accuracy and attention to detail are critical in handling passenger luggage and ensuring safety and security procedures are followed meticulously.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  10th Pass, Any Bachelor Degree

• Role

  Airport Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata, india