As an Airport Ground Staff member, you will play a crucial role in ensuring passengers have a smooth and pleasant experience at the airport.
Key responsibilities:
- Passenger Assistance: Help passengers with check-in procedures, provide boarding passes, and answer any questions they may have about their flights or airport services.
- Baggage Handling: Ensure the proper handling and transportation of luggage, guiding passengers on where to collect their baggage after their flights.
- Safety and Security Checks: Conduct routine checks to ensure compliance with safety regulations, ensuring a secure environment for all travelers.
- Coordination with Airlines: Work closely with airline operations to assist in boarding and deplaning, ensuring timely assistance and addressing any operational issues.
- Customer Service: Provide excellent customer support by addressing passenger inquiries, resolving complaints, and promoting a friendly airport atmosphere.
Required skills and expectations:
Candidates should possess a minimum of a 12th-grade education and have between 0 to 2 years of experience in a customer service role, preferably in the aviation or hospitality industry. Strong communication skills are essential, as you will interact with passengers from diverse backgrounds. A good understanding of safety protocols and the ability to work effectively in a fast-paced environment is necessary. Candidates should be team-oriented, flexible, and able to handle unexpected situations with ease. A professional appearance and a positive attitude are key to representing the airport efficiently.
Experience
0 - 2 Years
No. of Openings
125
Education
12th Pass
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab