Join our team as Airport Ground Staff in Kolkata, where you will play a vital role in ensuring smooth operations and excellent customer service at the airport. This full-time position is open to candidates with varying levels of experience, including freshers.
Key Responsibilities:
- Customer Service: Greet passengers, assist with check-in processes, and provide information about flights and services to ensure a pleasant travel experience.
- Baggage Handling: Safely manage passenger luggage, ensuring it is appropriately loaded and unloaded on flights, while addressing any issues or queries related to baggage.
- Flight Coordination: Work closely with flight crews to ensure timely boarding and departures, managing passenger flow at boarding gates.
- Safety and Security: Adhere to airport safety regulations and protocols, ensuring the safety of passengers and staff at all times.
- Administrative Support: Assist with administrative tasks such as maintaining records, processing ticketing, and handling inquiries efficiently.
Required Skills and Expectations:
Candidates should possess excellent communication and interpersonal skills, enabling effective interaction with passengers and team members. A strong sense of responsibility and attention to detail is essential, as well as the ability to work in a fast-paced environment. Applicants should have a positive attitude and a willingness to learn, along with the flexibility to work in shifts, including weekends and holidays. A completed 12th-grade education is necessary for this role.