Job Description

Jammu Airport Ground Staff

Job Overview:

We are looking for a professional Airport Ground Staff in Jammu to provide a seamless travel experience for passengers while supporting airport operations. The role focuses on assisting travelers with check-in, boarding, baggage handling, and delivering excellent customer service.

Key Responsibilities:

Assist passengers with check-in, boarding, and departure procedures in a timely manner.

Provide accurate flight details, gate information, and travel guidance.

Manage baggage handling, tagging, and passenger documentation.

Professionally handle passenger queries, complaints, and special service requests.

Collaborate with airline staff, ground operations teams, and airport security.

Ensure compliance with airport safety regulations and airline procedures.

Support elderly passengers, families, and passengers requiring special assistance.

Qualification:

Minimum 12th Pass (Higher Secondary Education).

AIATC (Airport / Airline Training Certificate) required.

Additional aviation, hospitality, or customer service training is a plus.

Required Skills:

Strong communication and interpersonal skills.

Excellent customer service and passenger handling capabilities.

Basic computer knowledge and familiarity with airport systems.

Ability to work in rotational shifts and a high-paced airport environment.

Professional attitude with a passenger-first mindset.
  • Experience

    0 - 6 Years

  • No. of Openings

    170

  • Education

    12th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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