Job Description

We are looking for dedicated individuals to join our team as Airport Ground Staff in Delhi. This role involves assisting in various aspects of airport operations to ensure smooth processes for passengers and airlines.

Key Responsibilities:

1. **Passenger Handling**: Greet and assist passengers at check-in counters, ensuring they have all necessary documents and providing information about flights and services.

2. **Baggage Services**: Manage baggage handling, including checking in luggage, ensuring it is tagged correctly, and assisting passengers with any baggage-related inquiries.

3. **Boarding Assistance**: Coordinate the boarding process, helping passengers board safely and efficiently while maintaining a calm and friendly environment.

4. **Safety Compliance**: Ensure adherence to safety regulations and airport policies, conducting necessary checks to maintain a secure environment for passengers and staff.

5. **Issue Resolution**: Address passenger concerns and complaints promptly and professionally, providing solutions to enhance their travel experience.

Required Skills and Expectations:

Candidates should have at least a 12th-grade education and possess strong communication skills in English and Hindi. A customer-focused attitude is essential, along with the ability to work well under pressure in a fast-paced environment. Basic computer skills are a must, and any prior experience in customer service or aviation is a plus, though not mandatory. Flexibility in working hours, including weekends and holidays, is expected.
  • Experience

    0 - 6 Years

  • No. of Openings

    200

  • Education

    12th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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