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Bhilai Airport Ground Staff

Job Overview:

Join our team as an Airport Ground Staff in Bhilai, supporting airport operations while ensuring every passenger enjoys a smooth and stress-free travel experience. This role focuses on assisting travelers, managing luggage, coordinating boarding, and maintaining high standards of customer care.

Key Responsibilities:

Welcome and assist passengers during check-in, boarding, and departure procedures.

Provide real-time flight updates, gate directions, and travel assistance.

Manage baggage check-ins, tagging, and luggage coordination efficiently.

Handle passenger inquiries, complaints, and special service requests professionally.

Collaborate with airline teams, airport security, and ground staff to ensure smooth operations.

Monitor airport safety protocols and help enforce airline policies.

Offer support to senior citizens, children, and travelers with special needs.

Qualification:

Minimum 12th Pass (Higher Secondary Education).

AIATC (Airport / Airline Training Certificate) is mandatory.

Additional customer service or aviation-related training is an advantage.

Required Skills:

Strong communication and problem-solving skills.

Excellent passenger service and interpersonal skills.

Basic computer knowledge and familiarity with airport management systems.

Ability to work in shifts and adapt to a high-paced airport environment.

Professional demeanor with a focus on passenger satisfaction.

• Experience

  0 - 6 Years

• No. of Openings

  170

• Education

  12th Pass

• Role

  Airport Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office