Hiring Freshers || Airport Ground Staff

Passenger Service Associate (PSA) Airport Ground Operations

**Location:** All Major Airports Across India

**Employment Type:** Full-Time | On-Roll / Contractual (as per airport requirements)

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### About the Role

The Passenger Service Associate (PSA) is the first point of contact between the airline and passengers at the airport. The primary objective of this role is to ensure a safe, smooth, and comfortable airport experience for passengers, from check-in through boarding.

This position is ideal for individuals with a professional attitude, strong communication skills, and a desire to build a career in the aviation industry.

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### Key Responsibilities

* Assist passengers at the airport terminal during check-in, boarding, and arrival processes

* Verify passenger documents, including identification, tickets, and baggage compliance

* Support boarding gate operations and assist with announcements and coordination

* Provide assistance to special passengers, including senior citizens, children, and wheelchair users

* Strictly adhere to airline and airport Standard Operating Procedures (SOPs)

* Handle passenger queries and basic concerns in a calm and professional manner

* Maintain safety, discipline, and professional conduct at all times

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### Eligibility Criteria

* **Minimum Qualification:** 10+2 (any stream)

* **Age Limit:** 18 to 27 years

* **Languages:** Basic communication skills in Hindi and English

* **Personality Traits:** Well-groomed, polite, confident, and customer-focused

* **Medical Fitness:** Must be medically fit for airport ground operations

*Aviation certification is preferred. Candidates trained through approved aviation training programs are also acceptable as per guidelines.*

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### Skills Required

* Strong communication and listening skills

* Customer service and passenger-handling abilities

* Team coordination and cooperation

* Stress management and discipline

* Willingness to work in rotational shifts, including night shifts

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### Salary & Benefits

* **Monthly Salary:** 28,000 38,600 (depending on airport and assigned role)

* Airport ID card and uniform provided

* Career growth opportunities within the aviation industry

* Training and certification support

* Opportunity to work at leading airports across India

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### Important Note

This is an airport-based ground staff position. The selection process will be conducted in accordance with company policies and aviation regulatory guidelines. Final deployment will depend on airport operational requirements.

• Experience

  Fresher

• No. of Openings

  500

• Education

  12th Pass

• Role

  Airport Ground Staff

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office