Job Description

As an Airport Ground Staff in Ranchi, you will be a crucial part of our team, ensuring smooth operations at the airport. Your role will involve various tasks that help enhance the travel experience for passengers.

**Key Responsibilities:**

- **Passenger Check-in:** You will assist passengers in checking in for their flights, ensuring they have the required documents and helping them with baggage drop.

- **Boarding Assistance:** Your job will include guiding passengers during the boarding process, ensuring they board safely and in an orderly manner.

- **Customer Service:** Providing excellent customer support will be essential. You will answer inquiries, resolve issues, and offer assistance to enhance passenger satisfaction.

- **Baggage Handling:** You will be responsible for managing baggage claims and ensuring that luggage is loaded and unloaded safely.

- **Coordination with Staff:** You will work closely with the flight crew and other ground staff to ensure timely flight departures and arrivals.

**Required Skills and Expectations:**

- **Communication Skills:** Good verbal communication skills in both English and Hindi are necessary to interact with passengers effectively.

- **Team Player:** You should be able to work well in a team environment and coordinate with various departments.

- **Attention to Detail:** It’s important to be detail-oriented to handle tasks accurately, especially concerning passenger safety and luggage.

- **Positive Attitude:** A friendly and positive demeanor is vital for providing the best customer experience.

- **Adaptability:** The ability to adapt to changing schedules and handle unexpected situations will be important in this fast-paced environment.

This is a full-time position, and candidates with 0 to 2 years of experience are welcome to apply. A minimum education of 10th pass is required.
  • Experience

    0 - 2 Years

  • No. of Openings

    356

  • Education

    10th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Air India Airlines

Founded in 1932 as Tata Airlines by J. R. D. Tata, Tata himself flew its first single-engine de Havilland Puss Moth, carrying air mail from Karachi to Bombay's Juhu aerodrome and later continuing to Madras (currently Chennai). After World War II, it was nationalised by the Government of India in 1953 and was renamed Air India.[4] On 21 February 1960, it took delivery of its first Boeing 707 named Gauri Shankar and became the first Asian airline to induct a jet aircraft in its fleet. In 200001, attempts were made to privatize Air India and from 2006 onwards, it suffered losses after its merger with Indian Airlines. Another privatization attempt was launched in 2017, which concluded with ownership of the airline and associated properties return to the Tata Group after 69 years in 2022.
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