Hiring Freshers || Airport Ground Staff

- Ensuring smooth operations at the airport: This includes coordinating with various departments to ensure that flights depart and arrive on time, passengers are assisted efficiently, and safety protocols are followed.

- Assisting passengers: Ground staff are responsible for checking in passengers, issuing boarding passes, assisting with baggage, and providing information about flights and airport facilities.

- Handling customer inquiries and complaints: Ground staff must be able to handle customer inquiries, provide assistance when needed, and resolve any complaints in a professional and courteous manner.

- Maintaining airport security: Ground staff play a critical role in maintaining airport security by conducting security checks, monitoring passenger behavior, and reporting any suspicious activity to the authorities.

- Supporting other airport departments: Ground staff may be required to assist other airport departments as needed, such as helping with luggage handling, guiding passengers to their gates, or providing support during emergencies.

Required skills and expectations:

- Excellent communication skills: Ground staff must have strong communication skills to interact with passengers, colleagues, and other airport personnel effectively.

- Customer service orientation: A focus on providing excellent customer service and ensuring passenger satisfaction is essential for this role.

- Ability to work in a fast-paced environment: Ground staff must be able to work efficiently under pressure and multitask in a busy airport setting.

- Attention to detail: Accuracy in handling passenger information, luggage, and flight details is crucial to avoid errors and ensure a smooth travel experience for passengers.

- Physical fitness: This role may require standing for long periods and lifting heavy baggage, so physical fitness is important for ground staff.

• Experience

  0 - 2 Years

• No. of Openings

  225

• Education

  10th Pass

• Role

  Airport Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office