Job Description

As an Airport Ground Staff member in Kanpur, you will play a key role in ensuring smooth operations at the airport. This position is suitable for individuals with 0 to 2 years of experience and requires at least a 10th-grade education.

**Key Responsibilities:**

- **Passenger Assistance:** Help passengers with check-in procedures, providing information about flights and guiding them through the airport to ensure they reach their gates on time.

- **Baggage Handling:** Safely manage the loading and unloading of luggage, ensuring that all bags are handled with care to prevent damage.

- **Ticketing Services:** Assist with ticket sales and reservations, ensuring that passengers have access to the necessary travel documentation and information.

- **Customer Service:** Address inquiries and resolve complaints from passengers, maintaining a polite and professional demeanor at all times.

- **Safety and Security Checks:** Conduct security checks on baggage and passengers according to airport regulations to ensure safety compliance.

**Required Skills and Expectations:**

- Strong communication skills are essential for effective interaction with passengers and team members.

- Good organizational skills will help you manage multiple tasks efficiently in a busy environment.

- Ability to work in a team and collaborate with other staff members to ensure seamless operations.

- Flexibility to work various shifts as airport operations run around the clock.

- A positive attitude and a dedication to excellent customer service are crucial for enhancing passenger experience.
  • Experience

    0 - 2 Years

  • No. of Openings

    326

  • Education

    10th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Restaurant / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Air India Airlines

Founded in 1932 as Tata Airlines by J. R. D. Tata, Tata himself flew its first single-engine de Havilland Puss Moth, carrying air mail from Karachi to Bombay's Juhu aerodrome and later continuing to Madras (currently Chennai). After World War II, it was nationalised by the Government of India in 1953 and was renamed Air India.[4] On 21 February 1960, it took delivery of its first Boeing 707 named Gauri Shankar and became the first Asian airline to induct a jet aircraft in its fleet. In 2000 - 01, attempts were made to privatize Air India and from 2006 onwards, it suffered losses after its merger with Indian Airlines. Another privatization attempt was launched in 2017, which concluded with ownership of the airline and associated properties return to the Tata Group after 69 years in 2022.
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