Job Description

- Welcoming and assisting passengers: Airport ground staff are responsible for welcoming passengers as they arrive at the airport, providing them with necessary information, and assisting them with their luggage or any other needs.

- Checking boarding passes and tickets: Ground staff are required to check passengers' boarding passes and tickets to ensure that they are valid and help them navigate through the airport terminals.

- Ensuring safety and security procedures are followed: Ground staff must enforce safety and security protocols to protect passengers, airport personnel, and airport property.

- Handling luggage and cargo: Ground staff are responsible for transporting luggage and cargo to and from aircraft, ensuring that they are properly loaded and unloaded.

- Communicating with airline staff: Ground staff need to maintain communication with airline staff to coordinate passenger arrivals and departures, as well as handle any issues or emergencies that may arise.

- Ability to work under pressure: Airport ground staff must be able to work efficiently and effectively in a fast-paced environment, especially during busy travel periods.

- Strong communication skills: Good communication skills are essential for airport ground staff to interact with passengers, airline staff, and other airport personnel effectively.

- Customer service-oriented: Airport ground staff must be polite, helpful, and attentive to passengers' needs to provide a positive experience and ensure customer satisfaction.
  • Experience

    0 - 2 Years

  • No. of Openings

    326

  • Education

    10th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Air India Airlines

Founded in 1932 as Tata Airlines by J. R. D. Tata, Tata himself flew its first single-engine de Havilland Puss Moth, carrying air mail from Karachi to Bombay's Juhu aerodrome and later continuing to Madras (currently Chennai). After World War II, it was nationalised by the Government of India in 1953 and was renamed Air India.[4] On 21 February 1960, it took delivery of its first Boeing 707 named Gauri Shankar and became the first Asian airline to induct a jet aircraft in its fleet. In 200001, attempts were made to privatize Air India and from 2006 onwards, it suffered losses after its merger with Indian Airlines. Another privatization attempt was launched in 2017, which concluded with ownership of the airline and associated properties return to the Tata Group after 69 years in 2022.
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