Job Description

- responsible for assisting passengers during check-in and boarding process: the airport ground staff will be responsible for checking in passengers, issuing boarding passes, and assisting passengers with their luggage.

- ensuring the safety and security of passengers: the ground staff will be required to follow all safety and security procedures to ensure the well-being of passengers and airport personnel.

- handling passenger inquiries and resolving customer complaints: the ground staff will need to have strong communication skills to address any passenger inquiries or complaints in a professional and helpful manner.

- assisting in aircraft maintenance and operations: the ground staff may be required to assist with aircraft maintenance tasks or other operational duties as needed.

- collaborating with other airport personnel: the ground staff will need to work closely with other airport staff, including airline crew, security personnel, and ground handlers, to ensure smooth operations.

skills and expectations:

- must have good communication skills in english: the airport ground staff will need to communicate effectively with passengers and other airport personnel.

- strong interpersonal skills: the ability to interact positively with passengers and colleagues is essential.

- willingness to work in a fast-paced environment: the airport ground staff must be able to work efficiently and handle pressure in a busy airport setting.

- ability to follow safety and security protocols: the ground staff should adhere to all safety and security guidelines to protect passengers and airport facilities.

- basic knowledge of aviation and airport operations: while no prior experience is required, a basic understanding of aviation and airport operations is beneficial for this role.
  • Experience

    0 - 2 Years

  • No. of Openings

    368

  • Education

    10th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Air India Airlines

Founded in 1932 as Tata Airlines by J. R. D. Tata, Tata himself flew its first single-engine de Havilland Puss Moth, carrying air mail from Karachi to Bombay's Juhu aerodrome and later continuing to Madras (currently Chennai). After World War II, it was nationalised by the Government of India in 1953 and was renamed Air India.[4] On 21 February 1960, it took delivery of its first Boeing 707 named Gauri Shankar and became the first Asian airline to induct a jet aircraft in its fleet. In 200001, attempts were made to privatise Air India and from 2006 onwards, it suffered losses after its merger with Indian Airlines. Another privatization attempt was launched in 2017, which concluded with ownership of the airline and associated properties return to the Tata Group after 69 years in 2022.
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