We are looking for a dedicated Airport Executive to join our team in Kolkata. This entry-level position is ideal for individuals with a passion for the aviation industry and strong communication skills.
Key Responsibilities:
- **Passenger Assistance**: Greet and assist passengers at various airport points. Provide information about flights, check-in procedures, and baggage claims.
- **Check-In and Boarding Support**: Help manage the check-in process and ensure smooth boarding for passengers. Ensure all necessary documents are processed correctly.
- **Customer Service**: Address passenger queries and complaints professionally. Strive to create a pleasant travel experience for all customers.
- **Coordination with Airlines**: Work closely with airline staff to ensure timely flight departures and arrivals. Communicate any issues that may affect operations.
- **Safety and Security Compliance**: Adhere to safety protocols and airport regulations. Ensure that all safety measures are followed strictly.
Required Skills and Expectations:
Candidates should possess good verbal communication skills in English and the local language. A friendly demeanor and the ability to work in a fast-paced environment are essential. Attention to detail and strong problem-solving abilities are important for smooth operations. Basic computer skills are preferred, and candidates should be ready to work flexible hours, including weekends and holidays. A commitment to excellent customer service is crucial for success in this role.