Hiring For 12th Pass Freshers - Airport Customer Service Associate

As an Airport Customer Service Associate, you will be the first point of contact for passengers, ensuring a pleasant and efficient travel experience. Your role involves helping customers with check-in, ticketing, and other inquiries at the airport in Koloriang, India.

Key Responsibilities:

1. **Customer Assistance**: Greet passengers and assist them with check-in procedures, baggage handling, and boarding processes to ensure they have a smooth journey.

2. **Information Delivery**: Provide accurate information about flight schedules, airport facilities, and services available to passengers, helping them navigate the airport effectively.

3. **Problem Resolution**: Address any issues or concerns raised by customers, collaborating with other staff to find quick and satisfactory solutions.

4. **Ticketing Support**: Help passengers with ticket purchases, changes, and cancellations, ensuring they understand the company policies and procedures.

5. **Safety and Security Compliance**: Follow safety and security protocols while assisting customers and maintaining a secure environment within the airport.

Required Skills and Expectations:

To succeed in this role, candidates must exhibit strong communication skills and a friendly demeanor, making every interaction pleasant. Basic computer skills are necessary for handling electronic systems used in ticketing and information management. A willingness to work in a fast-paced environment and adaptability to changing situations are vital. Candidates must be reliable, punctual, and able to collaborate with team members to enhance overall customer service at the airport. Freshers are encouraged to apply, as on-the-job training will be provided.

• Experience

  Fresher

• No. of Openings

  70

• Education

  12th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020