Hiring Fresher - Airport Customer Service Associate - Kolkata

We are seeking a dedicated Air Ticketing Executive in Kolkata who will be responsible for managing flight bookings and providing excellent customer service. Freshers are welcome to apply for this full-time office-based position.

Key Responsibilities:

- Flight Reservations: Handle inquiries and make reservations for domestic and international flights while ensuring accuracy in the booking details.

- Ticketing Support: Process ticketing transactions, including issuing, reissuing, and canceling tickets as per customer requests while maintaining adherence to airline policies.

- Customer Assistance: Provide timely assistance and support to customers regarding flight changes, refunds, and other travel-related inquiries to enhance their experience.

- Documentation: Keep precise records of bookings and cancellations and maintain an organized filing system for easy retrieval of information.

- Collaboration: Work closely with airline partners and travel agencies to resolve any issues that arise during the booking or ticketing process.

Required Skills and Expectations:

Candidates should have a minimum education of 10th grade. Strong communication skills in English and local languages are essential for interacting with clients effectively. Attention to detail is critical, as accuracy in flight details and ticketing is necessary. Basic knowledge of computer applications and experience with ticketing software will be an advantage. A proactive attitude towards problem-solving and the ability to work well in a team environment are key qualities we are looking for in our ideal candidate.

• Experience

  0 - 1 Years

• No. of Openings

  77

• Education

  10th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 39 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  KOLKATA