Hiring Fresher / Airport Customer Service Associate / 12th Pass

As an Airport Customer Service Associate in Kolkata, you will play an essential role in ensuring travelers have a pleasant journey. You will assist passengers by answering questions, providing information, and managing flight details efficiently.

Key Responsibilities:

- **Passenger Assistance**: Greet travelers warmly, assist with check-in processes, and offer help with baggage and special requests, ensuring a positive airport experience.

- **Flight Information**: Provide up-to-date information about flight schedules, delays, and gate changes. You will keep passengers informed and help them navigate the airport smoothly.

- **Handling Queries**: Address passenger inquiries related to tickets, travel policies, and services in a courteous manner. You will listen to concerns and resolve issues efficiently to maintain satisfaction.

- **Collaboration**: Work closely with various airport departments, such as security and boarding teams, to ensure seamless service delivery and effective communication.

Required Skills and Expectations:

Candidates should be freshers with a minimum educational qualification of 12th pass. Strong communication skills in both English and local languages are essential for assisting diverse passengers. You should be customer-focused, empathetic, and able to work in a fast-paced environment. Flexibility to work various shifts, including weekends and holidays, is crucial for this role. A positive attitude and the ability to handle stressful situations calmly will make you successful as an Airport Customer Service Associate.

• Experience

  Fresher

• No. of Openings

  40

• Education

  12th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020