As an Airport Customer Service Associate, you will be the friendly face of the airport, helping passengers with their journey. Your role is vital in ensuring a smooth and enjoyable experience for travelers.
Key Responsibilities:
1. **Assist Passengers:** Greet and help passengers during check-in, providing information about flights and answering questions.
2. **Baggage Handling:** Help manage passenger baggage, ensuring it is loaded and unloaded correctly and addressing any issues that may arise.
3. **Problem Solving:** Handle customer complaints and resolve issues calmly and efficiently to maintain a positive travel experience.
4. **Check Flight Information:** Keep up with flight schedules, providing timely updates to passengers regarding delays or gate changes.
5. **Maintain Safety Standards:** Ensure that all safety protocols and regulations are followed to create a secure environment for everyone at the airport.
Required Skills and Expectations:
Candidates should have a minimum education of 10th grade and be open to learning on the job. Strong communication skills are essential to interact effectively with passengers and coworkers. A customer-oriented attitude is crucial, as you will be assisting people during their travels. The ability to work in a fast-paced environment is important, as is being a reliable team player. Flexibility with work hours is also expected, as airport operations can vary significantly throughout the day. An enthusiasm for helping others will make you a successful part of our team.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Airport Customer Service Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata