Airport Customer Service Associate (Freshers) Udupi

As an Airport Customer Service Associate in Manipura, you will play a vital role in ensuring passengers have a smooth and enjoyable experience at the airport. You will be the face of the airport, assisting travelers with various needs and concerns.

Key Responsibilities:

- Greeting Passengers: Welcome travelers warmly as they arrive at the airport, creating a friendly first impression.

- Check-in Assistance: Help passengers with the check-in process, providing guidance on self-service kiosks and handling baggage effectively.

- Answering Queries: Respond to passengers' questions about flight schedules, airport facilities, and services, ensuring they receive accurate and helpful information.

- Handling Complaints: Address any complaints or issues that arise, working diligently to resolve them and ensuring customer satisfaction.

- Providing Information: Disseminate information about boarding procedures, gate changes, and any delays, keeping passengers informed and calm.

- Collaboration with Team: Work closely with other airport staff to maintain a seamless service experience and coordinate efforts during busy times.

To excel in this role, you should have strong communication skills to interact effectively with passengers and team members. A friendly and approachable attitude is essential, along with problem-solving abilities to handle various customer issues. Being reliable and punctual is important, as is the willingness to work in a fast-paced environment. This position is ideal for those who have completed their 10th grade and are eager to begin their careers in customer service.

• Experience

  0 - 1 Years

• No. of Openings

  67

• Education

  10th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab

• Face Interview Location

  kolkata