Airport Customer Service Associate Jobs For Freshers - Kolkata

As an Airport Customer Service Associate in Kolkata, you will play a vital role in enhancing the travel experience for passengers. This position is ideal for individuals with 0 to 1 year of experience and a minimum education of 10th grade.

Key Responsibilities:

1. **Passenger Assistance**: You will greet and assist passengers at the airport, providing them with information regarding flights, check-in procedures, and other travel-related inquiries.

2. **Check-in Services**: You will help passengers during the check-in process, ensuring that all necessary documents are collected and that baggage is handled accurately and efficiently.

3. **Problem Resolution**: If passengers face any issues, such as flight delays or lost luggage, you will be responsible for addressing their concerns and providing timely solutions.

4. **Collaboration with Teams**: You will work closely with different teams, including baggage handlers and airport security, to ensure smooth operations and effective communication throughout the airport.

Required Skills and Expectations:

You should have strong communication skills to interact effectively with passengers from diverse backgrounds. A friendly and approachable demeanor is essential to providing excellent customer service. You should also be able to work in a fast-paced environment and handle stressful situations calmly. Basic computer skills are necessary for managing check-in and flight information systems. Finally, punctuality and reliability are crucial, as you will be part of a team that operates in a dynamic setting.

• Experience

  0 - 1 Years

• No. of Openings

  35

• Education

  10th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata