Job Title: Airport Ground Staff
Location: Varanasi
Industry: Aviation / Airlines / Airport Operations
📌 Job Overview
We are hiring enthusiastic and customer-focused Airport Ground Staff in Banaras (Varanasi) to manage passenger services and ensure smooth airport operations. This role is suitable for freshers as well as experienced candidates aiming for a career in aviation.
🎯 Key Responsibilities
Assist passengers with check-in, boarding, and departure procedures
Handle ticketing, reservations, and travel documentation
Manage baggage handling, tagging, and claim support
Provide excellent customer service and passenger assistance
Coordinate with airline teams for on-time flight operations
Ensure compliance with airport safety and security protocols
Resolve passenger queries and complaints efficiently
✅ Eligibility Criteria
Minimum qualification: 10th / 12th pass or Graduate
Age limit: 18 to 30 years
Good communication skills (Hindi & English)
Basic computer knowledge
Presentable personality and customer-handling skills
💼 Skills Required
Strong communication & interpersonal skills
Customer service orientation
Problem-solving ability
Team coordination
Time management
💰 Salary & Benefits
Salary: ₹35,800 - ₹75,000 per month
Performance incentives
Travel allowances (as per company policy)
Career growth opportunities
🕒 Job Type
Full-time / Rotational shifts
Work location: Airport terminal
🚀 Career Growth
Career growth opportunities include:
Senior Ground Staff
Passenger Service Executive
Duty Manager
Airport Operations Manager
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