Airport Customer Service Associate Jobs For 12th Pass Freshers

Fresher
588 Openings
4.8 - 9.5 Lac/Yr
Posted today
Online interview
Patna

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Job Description

Job Title: Airport Ground Staff

Location: Patna

Industry: Aviation / Airlines / Airport Operations

📌 Job Overview

We are hiring customer-focused and energetic Airport Ground Staff in Patna to handle passenger services and support smooth airport operations. This role is ideal for both freshers and experienced candidates aiming to grow in the aviation industry.

🎯 Key Responsibilities

Assist passengers with check-in, boarding, and departure procedures

Handle ticketing, reservations, and travel documentation

Manage baggage handling, tagging, and claim assistance

Provide professional customer service and passenger support

Coordinate with airline teams for on-time flight operations

Ensure compliance with airport safety and security protocols

Resolve passenger queries and complaints efficiently

✅ Eligibility Criteria

Minimum qualification: 10th / 12th pass or Graduate

Age limit: 18 to 30 years

Good communication skills (Hindi & English)

Basic computer knowledge

Presentable personality with customer-handling skills

💼 Skills Required

Strong communication & interpersonal skills

Customer service orientation

Problem-solving ability

Team coordination

Time management

💰 Salary & Benefits

Salary: ₹35,800 - ₹75,000 per month

Performance incentives

Travel allowances (as per company policy)

Career growth opportunities

🕒 Job Type

Full-time / Rotational shifts

Work location: Airport terminal

🚀 Career Growth

Career growth opportunities include:

Senior Ground Staff

Passenger Service Executive

Duty Manager

Airport Operations Manager

🔑 Keywords (SEO Optimized)

Airport Ground Staff Jobs in Patna, Airport Vacancy Patna 2026, Ground Staff Salary Patna, Aviation Jobs for Freshers Patna, Airline Jobs Patna

Experience
Fresher
No. of Openings
588
Education
12th Pass
Role
Airport Customer Service Associate
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.

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