Job Title: Airport Ground Staff
Location: Lucknow
Industry: Aviation / Airlines / Airport Operations
📌 Job Overview
We are hiring enthusiastic and customer-friendly Airport Ground Staff in Lucknow to manage passenger handling and support seamless airport operations. This role is suitable for freshers and experienced candidates aiming for a career in aviation.
🎯 Key Responsibilities
Assist passengers with check-in, boarding, and departure procedures
Handle ticketing, reservations, and travel documentation
Manage baggage handling, tagging, and claim support
Provide professional customer service and passenger assistance
Coordinate with airline teams for smooth flight operations
Ensure adherence to airport safety and security regulations
Resolve passenger queries and complaints efficiently
✅ Eligibility Criteria
Minimum qualification: 10th / 12th pass or Graduate
Age limit: 18 to 30 years
Good communication skills (Hindi & English)
Basic computer knowledge
Presentable personality with good customer-handling skills
💼 Skills Required
Strong communication & interpersonal skills
Customer service orientation
Problem-solving ability
Teamwork and coordination
Time management
💰 Salary & Benefits
Salary: ₹35,800 - ₹75,000 per month
Performance incentives
Travel allowances (as per company policy)
Career growth opportunities
🕒 Job Type
Full-time / Rotational shifts
Work location: Airport terminal
🚀 Career Growth
Career progression opportunities include:
Senior Ground Staff
Passenger Service Executive
Duty Manager
Airport Operations Manager
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