- key responsibilities:
1. assist and support passengers during the check-in process at the airport: this includes processing tickets, checking baggage, and verifying passenger information.
2. ensure the safety and comfort of passengers on board the aircraft: responsible for providing emergency assistance, serving meals and beverages, and attending to passenger needs.
3. resolve customer inquiries and issues in a professional and timely manner: handle complaints, provide information on flight schedules, and assist with rebooking flights if necessary.
4. collaborate with the ground staff and other airline personnel to ensure seamless operations: work together to coordinate flight schedules, manage boarding procedures, and oversee luggage handling.
5. perform administrative tasks related to ticketing, reservations, and flight documentation: maintain records, update passenger information, and process payments accurately.
- required skills and expectations:
1. excellent communication and interpersonal skills: ability to interact with passengers in a friendly and courteous manner.
2. strong customer service orientation: dedication to meeting the needs and expectations of passengers.
3. attention to detail and organizational skills: ability to multitask in a fast-paced and dynamic environment.
4. teamwork and collaboration: willingness to work closely with colleagues to achieve common goals.
5. flexibility and adaptability: capacity to handle unexpected situations and changes in schedule.
Experience
0 - 5 Years
No. of Openings
957
Education
12th Pass, 10th Pass, I.T.I., B.A, B.Arch, B.C.A, B.Com, B.Sc, Post Graduate Diploma, M.A
Role
Airlines Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office