As an Airline Supervisor, you will oversee daily operations at the airport, ensuring everything runs smoothly and efficiently. Your role is vital in maintaining high standards of customer service and safety.
Key Responsibilities:
- Manage Staff: Supervise airport staff, including check-in agents and ground crew, providing guidance and support for their daily tasks to ensure effective teamwork.
- Customer Service Coordination: Address passenger inquiries and complaints, ensuring a positive travel experience while resolving any issues that may arise during their journey.
- Operational Oversight: Monitor flight schedules and ground operations, ensuring timely departures and arrivals for all flights, coordinating with different teams to manage any delays or disruptions.
- Safety Compliance: Ensure that all employees follow safety protocols and regulations, conducting regular checks and training sessions to promote a safe work environment.
- Reporting: Prepare daily reports on operations, passenger numbers, and any incidents, helping management make informed decisions for continuous improvement.
Required Skills and Expectations:
- Communication Skills: Strong verbal and written communication skills are essential for interacting effectively with staff and passengers.
- Problem-Solving Ability: A knack for quickly assessing situations and implementing solutions to keep operations running smoothly.
- Team Leadership: The ability to motivate and lead a diverse team, fostering a collaborative environment for all employees.
- Attention to Detail: Meticulous attention to detail is important to follow protocols and ensure compliance with safety and operational standards.
- Basic Technical Skills: Familiarity with computer systems and airport operations to manage daily tasks efficiently.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airline Supervisor
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Mobile Allowance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata