As an Airline Supervisor, you will oversee daily operations at the airport, ensuring everything runs smoothly and efficiently. Your role is vital in maintaining high standards of customer service and safety.
**Key Responsibilities:**
- **Manage Staff:** Supervise airport staff, including check-in agents and ground crew, providing guidance and support for their daily tasks to ensure effective teamwork.
- **Customer Service Coordination:** Address passenger inquiries and complaints, ensuring a positive travel experience while resolving any issues that may arise during their journey.
- **Operational Oversight:** Monitor flight schedules and ground operations, ensuring timely departures and arrivals for all flights, coordinating with different teams to manage any delays or disruptions.
- **Safety Compliance:** Ensure that all employees follow safety protocols and regulations, conducting regular checks and training sessions to promote a safe work environment.
- **Reporting:** Prepare daily reports on operations, passenger numbers, and any incidents, helping management make informed decisions for continuous improvement.
**Required Skills and Expectations:**
- **Communication Skills:** Strong verbal and written communication skills are essential for interacting effectively with staff and passengers.
- **Problem-Solving Ability:** A knack for quickly assessing situations and implementing solutions to keep operations running smoothly.
- **Team Leadership:** The ability to motivate and lead a diverse team, fostering a collaborative environment for all employees.
- **Attention to Detail:** Meticulous attention to detail is important to follow protocols and ensure compliance with safety and operational standards.
- **Basic Technical Skills:** Familiarity with computer systems and airport operations to manage daily tasks efficiently.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airline Supervisor
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Mobile Allowance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata