- Assist passengers at check-in counters: You will be responsible for helping passengers check-in, verify their documents, and issue boarding passes before boarding their flights.
- Handle baggage processing: As part of the ground staff team, you will assist in tagging and transferring baggage to ensure it reaches the correct aircraft.
- Coordinate boarding procedures: You will help manage the boarding process by guiding passengers to the right gates and ensuring smooth boarding on time.
- Provide customer service: Your role will involve interacting with passengers, addressing their queries, and ensuring they have a pleasant experience at the airport.
- Assist in aircraft turnaround: You will work closely with the cabin crew and pilots to ensure quick and efficient turnaround of aircraft for timely departures.
- Maintain cleanliness and safety standards: As part of the ground staff, you will be responsible for maintaining cleanliness in the airport terminals and ensuring all safety protocols are followed.
Skills and Expectations:
1. Good communication skills to interact effectively with passengers and colleagues.
2. Ability to work in a fast-paced environment and handle stressful situations calmly.
3. Attention to detail to ensure accuracy in baggage handling and documentation.
4. Willingness to work in shifts and adapt to changing schedules.
5. Teamwork and collaboration to work efficiently with other ground staff members.