As an Airline Ground Staff, you will play a crucial role in ensuring smooth airport operations and providing excellent service to passengers.
**Key Responsibilities:**
- **Passenger Check-In:** Assist in checking in passengers by verifying travel documents, issuing boarding passes, and ensuring baggage is handled correctly.
- **Baggage Handling:** Ensure the safe loading and unloading of luggage from aircraft, following proper procedures to prevent damage.
- **Customer Assistance:** Address passenger inquiries and provide information on flight schedules, gate changes, and airport services.
- **Monitoring Flights:** Keep track of flight schedules and updates, ensuring timely communication of delays or cancellations to passengers.
- **Safety Compliance:** Adhere to safety and security protocols at all times, ensuring a safe environment for passengers and staff.
- **Collaboration with Team Members:** Work closely with pilots, flight attendants, and other ground staff to facilitate efficient operations and support a positive travel experience.
**Required Skills and Expectations:**
- Basic education of 10th pass is essential; further qualifications in hospitality or travel management are a plus.
- Strong communication skills to interact effectively with passengers and team members.
- A friendly and approachable demeanor to provide excellent customer service.
- Ability to work in a fast-paced environment and handle pressure during busy periods.
- A strong attention to detail to ensure accuracy in check-in processes and safety procedures.
- Flexible availability to work shifts, including weekends and holidays, as airline schedules require.
Experience
0 - 1 Years
No. of Openings
74
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
KOLKATA DUM DUM