Job Description

Join our team as an Airline Ground Staff member in Koch Bihar, where you will play a vital role in ensuring smooth airport operations and enhancing the passenger experience. This is an entry-level position suitable for candidates with a 10th-grade education and offers a chance to grow in the aviation industry.

Key Responsibilities:

1. Customer Assistance: Greet passengers, provide information about flights, and assist with check-in procedures, ensuring they receive a warm welcome and support throughout their airport experience.

2. Check-in Operations: Manage the check-in process by verifying passenger information, issuing boarding passes, and expertly handling baggage.

3. Safety and Security: Ensure compliance with safety and security protocols at all times, assisting in screening and guiding passengers through security checks.

4. Flight Coordination: Monitor flight schedules and communicate updates to passengers concerning delays or changes while maintaining accurate records of all interactions.

5. Problem Resolution: Address passenger queries and complaints with a positive attitude, striving to provide quick and effective solutions to enhance customer satisfaction.

Required Skills and Expectations:

Candidates should possess excellent communication skills and a friendly demeanor to interact with passengers. A keen attention to detail and the ability to work in a fast-paced environment are crucial. Flexibility in working hours and teamwork skills are also essential, as you will collaborate with various departments to ensure a seamless travel experience for all passengers.
  • Experience

    0 - 1 Years

  • No. of Openings

    65

  • Education

    10th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, ESI, Food/Meals, Accommodation, Two-way Cab

  • Face Interview Location

    kolkata

About Go Star Aviation

Go Star Aviation is one of the leading Air Hostess training institutes in Kolkata, known for its strong placement record and commitment to quality aviation education. We focus on delivering comprehensive training programs that blend both theoretical knowledge and practical exposure, ensuring students are fully prepared for real-world airline requirements.
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