Join our team as an Airline Ground Staff member in Koch Bihar, where you will play a vital role in ensuring smooth airport operations and enhancing the passenger experience. This is an entry-level position suitable for candidates with a 10th-grade education and offers a chance to grow in the aviation industry.
Key Responsibilities:
1. Customer Assistance: Greet passengers, provide information about flights, and assist with check-in procedures, ensuring they receive a warm welcome and support throughout their airport experience.
2. Check-in Operations: Manage the check-in process by verifying passenger information, issuing boarding passes, and expertly handling baggage.
3. Safety and Security: Ensure compliance with safety and security protocols at all times, assisting in screening and guiding passengers through security checks.
4. Flight Coordination: Monitor flight schedules and communicate updates to passengers concerning delays or changes while maintaining accurate records of all interactions.
5. Problem Resolution: Address passenger queries and complaints with a positive attitude, striving to provide quick and effective solutions to enhance customer satisfaction.
Required Skills and Expectations:
Candidates should possess excellent communication skills and a friendly demeanor to interact with passengers. A keen attention to detail and the ability to work in a fast-paced environment are crucial. Flexibility in working hours and teamwork skills are also essential, as you will collaborate with various departments to ensure a seamless travel experience for all passengers.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata