As an Airline Ground Staff member, you will play a crucial role in ensuring a smooth travel experience for passengers at the airport. Your primary responsibilities will include:
- **Customer Service**: Assist passengers with check-in, baggage handling, and boarding procedures, ensuring a friendly and helpful presence throughout their travel journey.
- **Ticketing and Check-in Support**: Manage ticket sales and check-in processes efficiently, utilizing computer systems to issue boarding passes and check luggage accurately.
- **Baggage Assistance**: Help passengers with their luggage, ensuring that all bags are tagged correctly and loaded onto the aircraft without delay.
- **Information Provision**: Provide accurate information regarding flight schedules, gate assignments, and any changes or delays, keeping passengers well-informed and calm.
- **Safety and Security Checks**: Ensure compliance with safety regulations by conducting necessary checks and maintaining a secure environment around the boarding area.
To be successful in this role, you need strong communication skills to interact effectively with passengers and team members. A friendly demeanor and a customer-oriented attitude are essential for delivering excellent service. It is also important to be detail-oriented, as accuracy is crucial in ticketing and baggage handling.
Since this position is open to freshers, a basic understanding of airport operations and a willingness to learn will be highly beneficial. You should be capable of working in a fast-paced environment and be prepared to handle challenging situations with professionalism.
Experience
Fresher
No. of Openings
54
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata