As an Airline Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. Your main duties will include:
- Passenger Assistance: Help passengers with check-in, boarding, and luggage handling. You will need to provide clear directions and support to make their travel experience pleasant.
- Check-in Services: Manage the check-in process efficiently. This involves verifying passenger information, issuing boarding passes, and ensuring that all luggage is tagged and processed correctly.
- Luggage Handling: Oversee the loading and unloading of baggage from aircraft. Ensure that all luggage is safely handled and follows the airline’s safety protocols.
- Customer Queries: Address passenger questions and concerns. You will assist with schedule information, flight delays, cancellations, and other inquiries to ensure passengers feel supported.
- Safety Procedures: Adhere to all safety regulations and protocols. Keeping the airport environment safe is essential, and following guidelines is part of your daily responsibilities.
To succeed in this role, you should have strong communication and interpersonal skills to interact effectively with passengers and colleagues. Attention to detail is important for managing documentation and ensuring safety standards. A proactive attitude and the ability to work in a fast-paced environment are also required. Prior experience is not mandatory, but a willingness to learn and adapt in a team-oriented setting is essential.
Experience
0 - 1 Years
No. of Openings
52
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
KOLKATA