As an Airline Ground Staff member in Asansol, you will play a vital role in ensuring smooth airport operations and customer satisfaction. This full-time position is suitable for individuals with little to no prior experience, making it an excellent opportunity for recent school graduates.
**Key Responsibilities:**
- **Passenger Check-in**: Assist passengers with the check-in process, ensuring all necessary documentation is collected and checked for accuracy to facilitate a smooth departure.
- **Baggage Handling**: Monitor and assist with the loading, unloading, and sorting of baggage, ensuring that all luggage is safely managed throughout the airport process.
- **Customer Service**: Provide exceptional service to passengers by addressing inquiries, resolving issues, and offering guidance on airport facilities and procedures.
- **Flight Information**: Keep passengers updated with accurate information regarding flight schedules, boarding times, and gate changes to help minimize confusion and delays.
- **Safety Compliance**: Follow safety regulations and protocols at all times, ensuring a secure environment for both passengers and staff.
**Required Skills and Expectations:**
Candidates should possess strong communication skills in English and the local language to interact effectively with passengers and team members. A personable demeanor and a customer-focused attitude are essential for providing excellent service. Basic computer skills are necessary for processing check-ins and accessing flight information. You should be able to work in a fast-paced environment while remaining calm and professional. Punctuality, teamwork, and a willingness to learn are also key traits expected from applicants.
Experience
0 - 1 Years
No. of Openings
74
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
KOLKATA DUM DUM