Job Description

As an Airline Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. This position is open to candidates with little to no experience and requires at least a 10th-grade education.

**Key Responsibilities:**

- **Passenger Assistance:** Help passengers with check-in procedures, baggage handling, and boarding. This involves addressing their queries and ensuring a pleasant travel experience.

- **Baggage Handling:** Safely manage passenger luggage, ensuring it is loaded and unloaded correctly. You will need to follow safety protocols to avoid damage or loss.

- **Check-In Procedures:** Operate check-in counters and kiosks to process passengers’ tickets and boarding passes. Accuracy in this task is essential for maintaining schedules.

- **Customer Service:** Provide friendly and professional service to passengers. Your ability to communicate effectively and resolve issues will enhance their overall experience.

- **Coordination with Teams:** Work closely with cabin crew and other airport staff to ensure flights run smoothly. Good teamwork is key to operational success.

**Required Skills and Expectations:**

- Good communication skills are essential for interacting with passengers and colleagues.

- A friendly demeanor and a willingness to assist others are important traits for excellent customer service.

- Basic computer skills will be necessary for managing check-in terminals and handling ticketing systems.

- Ability to work in a fast-paced environment, as airports can be busy, especially during peak hours.

- A team player who can collaborate efficiently with different departments to ensure seamless operations.
  • Experience

    0 - 1 Years

  • No. of Openings

    76

  • Education

    10th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, ESI, Food/Meals, Accommodation, Two-way Cab

  • Face Interview Location

    KOLKATA

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