As an Airline Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. This position is open to candidates with little to no experience and requires at least a 10th-grade education.
**Key Responsibilities:**
- **Passenger Assistance:** Help passengers with check-in procedures, baggage handling, and boarding. This involves addressing their queries and ensuring a pleasant travel experience.
- **Baggage Handling:** Safely manage passenger luggage, ensuring it is loaded and unloaded correctly. You will need to follow safety protocols to avoid damage or loss.
- **Check-In Procedures:** Operate check-in counters and kiosks to process passengers’ tickets and boarding passes. Accuracy in this task is essential for maintaining schedules.
- **Customer Service:** Provide friendly and professional service to passengers. Your ability to communicate effectively and resolve issues will enhance their overall experience.
- **Coordination with Teams:** Work closely with cabin crew and other airport staff to ensure flights run smoothly. Good teamwork is key to operational success.
**Required Skills and Expectations:**
- Good communication skills are essential for interacting with passengers and colleagues.
- A friendly demeanor and a willingness to assist others are important traits for excellent customer service.
- Basic computer skills will be necessary for managing check-in terminals and handling ticketing systems.
- Ability to work in a fast-paced environment, as airports can be busy, especially during peak hours.
- A team player who can collaborate efficiently with different departments to ensure seamless operations.
Experience
0 - 1 Years
No. of Openings
76
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
KOLKATA