As an Airline Ground Staff member in Kolkata, you will play an essential role in ensuring smooth airport operations. Your responsibilities will include:
- **Check-In Assistance**: Help passengers with the check-in process, including issuing boarding passes and checking luggage. This ensures that passengers are prepared for their flights swiftly and efficiently.
- **Customer Service**: Address passenger inquiries and provide information about flight schedules, gate changes, and airport facilities. Delivering excellent service helps maintain a positive travel experience.
- **Baggage Handling**: Oversee the loading and unloading of luggage, ensuring that it is handled with care. This minimizes damage and ensures all bags reach their destination safely.
- **Safety Procedures**: Adhere to safety protocols while conducting security checks and managing emergency situations. Your vigilance helps maintain a safe environment for all travelers.
- **Team Collaboration**: Work closely with other ground staff and airport personnel to ensure flights operate on time. Teamwork is crucial for seamless operations and passenger satisfaction.
Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers. Being organized and detail-oriented is vital to manage tasks accurately. A positive attitude and the ability to work under pressure will help in dealing with the fast-paced airport environment. Punctuality and reliability are expected, as flight schedules are strict. Prior experience in customer service is a plus, though not mandatory for applicants with a willingness to learn.
Experience
0 - 1 Years
No. of Openings
74
Education
10th Pass
Role
Airline Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata