Airport Ground Staff (Freshers) Hooghly

As an Airline Ground Staff member, you will play a crucial role in ensuring smooth airport operations and excellent customer service. Your responsibilities will include:

- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the correct documentation and guiding them to their boarding gates.

- **Baggage Handling**: You will manage the loading and unloading of luggage, ensuring that bags are securely handled according to safety procedures and delivered to the right destination.

- **Customer Service**: You will address passengers' inquiries and provide information about flight schedules, delays, and airport facilities, maintaining a friendly and professional demeanor.

- **Ticketing Support**: Assisting with ticketing duties, you will help passengers with ticket purchases and changes, ensuring a seamless ticketing process.

- **Safety and Security Checks**: You will participate in various safety and security protocols, ensuring compliance with airline regulations to maintain a safe environment for all.

To be successful in this role, you should possess the following skills and qualities:

- **Communication Skills**: Clear communication with passengers and team members is essential for effective service and coordination.

- **Teamwork**: Ability to work well as part of a team, collaborating with colleagues to ensure efficient airport operations.

- **Problem-Solving Skills**: You should be capable of addressing passenger concerns effectively and swiftly, providing solutions as needed.

- **Attention to Detail**: A keen eye for detail is important, especially when managing luggage and flight information.

A positive attitude, willingness to learn, and a passion for customer service are also essential in this role.

• Experience

  0 - 1 Years

• No. of Openings

  78

• Education

  10th Pass

• Role

  Airline Ground Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata