We are looking for enthusiastic individuals to join our team as Airline Ground Staff in Barasat, Kolkata. This full-time position is ideal for those who are eager to start their career in the aviation industry, even if you have little to no experience.
Key Responsibilities:
- **Customer Service:** You will assist passengers during check-in processes, ensuring they have a smooth experience from arrival to boarding. This includes answering questions, providing information, and addressing concerns.
- **Baggage Handling:** You will manage passenger luggage by checking it in, ensuring it is safely loaded and unloaded from aircraft, and helping in resolving any baggage-related issues.
- **Flight Coordination:** You will work closely with the flight crew and airport personnel to facilitate smooth operations, ensuring that all flights depart and arrive on time.
- **Record Keeping:** You will maintain accurate records of passenger information, ticketing, and other data to ensure compliance with airline procedures.
Required Skills and Expectations:
Candidates should have a minimum educational qualification of 10th grade, with a willingness to learn and adapt quickly. Strong communication skills are essential for interacting with passengers and team members. A friendly and approachable demeanor is crucial as you will be the first point of contact for travelers. Being detail-oriented and organized will help ensure the smooth running of all airline operations. A team player attitude and the ability to work under pressure are also important in this fast-paced environment.