Job Description

We are looking for enthusiastic individuals to join our team as Airline Ground Staff in Kolkata. This entry-level position is perfect for someone who enjoys working in a dynamic environment and has a passion for customer service.

Key Responsibilities:

1. Customer Check-In: Assist passengers with the check-in process, including verifying travel documents and issuing boarding passes to ensure a smooth experience.

2. Baggage Handling: Safely handle passenger luggage and ensure it is correctly tagged and loaded onto the appropriate flights to prevent any mix-ups.

3. Boarding Procedures: Manage the boarding process by calling passengers according to their flight schedules and ensuring that boarding procedures are followed efficiently.

4. Information Assistance: Provide clear and accurate information to passengers regarding flight details, delays, and terminal services.

5. Problem Resolution: Address any passenger queries or complaints with professionalism and empathy, ensuring a positive customer experience.
  • Experience

    0 - 1 Years

  • No. of Openings

    35

  • Education

    10th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face interview location

    Kolkata

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