Job Description

We are looking for dedicated and enthusiastic individuals to join our team as Airline Ground Staff in Kolkata. This entry-level position is perfect for those who have recently completed their education and want to start a career in the aviation industry.

Key Responsibilities:

1. Check-in Assistance: Help passengers with the check-in process, including baggage handling, issuing boarding passes, and ensuring the smooth flow of passengers at the airport.

2. Customer Service: Provide excellent customer service to all travelers by addressing queries, resolving issues, and ensuring a positive airport experience.

3. Safety and Security Compliance: Monitor and enforce airport safety regulations and security protocols, ensuring that all procedures are followed for the safety of passengers.

4. Coordination with Crew: Collaborate closely with flight crew and other airport staff to ensure timely boarding and overall operational efficiency.

5. Information Dissemination: Keep passengers informed about flight schedules, delays, and other important updates, making sure they are well-informed throughout their journey.

Required Skills and Expectations:

Successful candidates should have strong communication and interpersonal skills to interact effectively with passengers. A positive attitude and ability to work under pressure in a busy environment are essential. Candidates must be team-oriented and ready to adapt to changing situations while maintaining a professional demeanor. A basic understanding of computers is also helpful for managing information and customer queries.
  • Experience

    0 - 1 Years

  • No. of Openings

    30

  • Education

    10th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Face Interview Location

    Kolkata

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