Airport Ground Staff || Freshers & Experienced

As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your key responsibilities will include:

- **Check-in Assistance**: Help passengers with the check-in process at the airport, ensuring they receive their boarding passes and luggage tags efficiently.

- **Baggage Handling**: Safely manage and transport passenger luggage, ensuring it is loaded and unloaded properly to prevent damage or loss.

- **Customer Service**: Address passenger inquiries and concerns, providing accurate information about flight schedules, boarding gates, and other services to enhance their travel experience.

- **Ticket Processing**: Assist with ticketing services, including issuing new tickets or handling changes and cancellations, ensuring adherence to airline policies.

- **Coordination with Crew**: Work closely with flight crews and other airport staff to ensure all flights are staffed and prepared, maintaining timely departures and arrivals.

To succeed in this role, you should possess a friendly demeanor and excellent communication skills to interact effectively with passengers and team members. Attention to detail is essential for correctly processing documentation and handling luggage. A proactive attitude and ability to work efficiently in a fast-paced environment are crucial. As this position is suitable for those with limited experience, a strong willingness to learn and adapt will be highly valued. Being punctual and reliable is necessary for maintaining operational standards.

• Experience

  0 - 1 Years

• No. of Openings

  36

• Education

  10th Pass

• Role

  Airline Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata