We are looking for dedicated Airline Ground Staff to join our team in Kolkata. This entry-level position is ideal for motivated individuals who want to start a career in the aviation industry.
Key Responsibilities:
1. Customer Service: Greet passengers as they arrive, assist with check-in procedures, and help with any inquiries related to flights and services.
2. Baggage Handling: Ensure proper loading and unloading of luggage, help passengers with their baggage, and ensure it reaches the right destination.
3. Ticketing Support: Assist in ticketing and boarding procedures, verify passenger documents, and provide necessary information at the boarding gate.
4. Safety and Security Checks: Conduct safety checks as needed, and ensure compliance with airport regulations to maintain a secure environment.
5. Team Collaboration: Work closely with other ground staff and airport personnel to ensure efficient operations and provide timely service to passengers.
Required Skills and Expectations:
Candidates should possess a positive attitude and excellent communication skills to interact effectively with passengers. Good problem-solving abilities are essential for addressing customer queries promptly. Attention to detail is important when handling baggage and documentation. The ability to work in a fast-paced environment and adapt to changes quickly is crucial. Applicants must have completed at least the 10th grade and be willing to work full-time from the office. Previous experience in customer service is a plus but not mandatory.