We are looking for dedicated Airline Ground Staff to join our team in Jammu. This is a full-time position suitable for freshers who have completed their 10th grade.
**Key Responsibilities:**
- **Customer Service:** Greet and assist passengers at the airport, ensuring a positive experience from check-in to boarding.
- **Check-in and Ticketing:** Facilitate the check-in process, manage ticketing, and provide information related to flight schedules and any changes.
- **Baggage Handling:** Ensure the proper handling of passengers' luggage, including checking weight limits and guiding lost baggage reports.
- **Safety and Security Compliance:** Monitor passenger and luggage safety protocols, ensuring all safety regulations are strictly followed.
- **Communication Coordination:** Liaise with cabin crew, pilots, and security staff to ensure seamless operations and relay important information effectively.
**Required Skills and Expectations:**
Candidates should possess strong communication skills to interact with diverse passengers gracefully. A customer-focused attitude is essential to foster a welcoming environment. Time management skills are important for multitasking in a dynamic airport setting. Basic computer literacy is required for handling check-in systems and databases. Additionally, the ability to work in a team and adapt to changing scenarios will help ensure a smooth operation. A reliable and punctual approach is critical in this role to meet the airline’s standards and passenger expectations.