Freshers & Experience || Full Time || Airport Ground Staff

Join our team in Kolkata as an Airline Ground Staff member, where you will support airline operations and ensure a smooth travel experience for passengers. This full-time role is ideal for individuals with a passion for aviation and excellent customer service skills.

Key Responsibilities:

- **Check-in Assistance:** Help passengers with the check-in process, ensuring they receive their boarding passes and baggage tags promptly and efficiently.

- **Baggage Handling:** Ensure that all luggage is correctly processed, loaded, and unloaded. Provide assistance to passengers regarding lost or delayed bags.

- **Customer Service Support:** Address passenger inquiries and complaints professionally and courteously, providing detailed information about flights and airport services.

- **Boarding Procedures:** Manage the boarding of passengers, ensuring adherence to safety protocols and maintaining an orderly process.

- **Ground Operations Coordination:** Liaise with different departments including flight crew and security to ensure all operations run smoothly and efficiently.

Required Skills and Expectations:

Candidates should have completed their 12th grade education and ideally have 0 to 1 year of experience in customer service or related fields. Excellent communication skills are essential, along with a friendly demeanor and a strong ability to work in a team. Candidates should be adaptable, detail-oriented, and able to handle stressful situations calmly. A passion for providing outstanding service in a dynamic environment is crucial for success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  25

• Education

  12th Pass

• Role

  Airline Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata