Freshers & Experience || Full Time || Airline Customer Service Representative

We are looking for a dedicated Airline Customer Service Representative in Kolkata, India. This role is ideal for individuals who enjoy helping others and have strong communication skills.

Key Responsibilities:

- **Customer Assistance**: Help passengers with inquiries about flights, booking changes, and travel policies, ensuring a positive experience throughout their journey.

- **Check-In Support**: Guide customers through the check-in process, both online and at the airport, ensuring they understand their ticket details and travel schedule.

- **Issue Resolution**: Address and resolve any complaints or issues that arise before or during travel, working swiftly to maintain customer satisfaction.

- **Information Management**: Keep accurate records of passenger interactions and assist in maintaining updated travel information relevant to customers.

Required Skills and Expectations:

Candidates should have completed at least the 10th grade and possess excellent verbal communication skills. A friendly attitude is essential, as you will be interacting with passengers daily. Basic computer skills are necessary for managing bookings and information accurately. You should be a team player, willing to collaborate with colleagues and support the overall goals of the airline. A customer-oriented mindset is crucial, as providing exceptional service is the core of this role. Being reliable and punctual is important, as flight schedules can be demanding and need consistent attention.

• Experience

  0 - 1 Years

• No. of Openings

  45

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata