Airline Customer Service Representative Jobs For 10th Pass Freshers

As an Airline Customer Service Representative, you will play a vital role in ensuring a positive experience for our passengers. Your primary responsibilities will include the following:

- **Greeting Passengers**: Welcome travelers at our service counters or on calls, providing a friendly and professional first impression of the airline.

- **Assisting with Bookings**: Help passengers with flight reservations, changes, and cancellations, ensuring they understand the process and any relevant policies.

- **Handling Inquiries**: Respond to customer queries regarding flight schedules, ticket prices, baggage policies, and other travel-related questions, providing accurate information.

- **Resolving Issues**: Address passenger complaints or concerns calmly and effectively, finding suitable solutions to enhance their travel experience.

- **Coordinating Services**: Work closely with other departments, such as boarding and baggage handling, to ensure that passenger needs are met promptly.

- **Maintaining Records**: Keep detailed and organized records of passenger interactions, issues resolved, and any follow-up actions needed.

To succeed in this role, you should have strong communication skills and a friendly demeanor to provide excellent customer service. Attention to detail is essential to handle bookings accurately. A willingness to learn and adapt quickly in a fast-paced environment is important, especially for those with limited experience. You should be comfortable working in an office setting and be ready to handle various customer needs while maintaining professionalism at all times.

• Experience

  0 - 1 Years

• No. of Openings

  78

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata