Interview For Airline Customer Service Representative || 10th Pass - Freshers

  • icon job experience 0 - 1 Years
  • icon job opening 67 Openings
  • icon salary 3.0 - 7.0 Lac/Yr
  • icon job posting Posted today
  • Face-to-Face interview Face-to-Face interview
  • icon job location Darjeeling
Key Skills

Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills

Job Description

We are looking for an enthusiastic Airline Customer Service Representative to join our team in Darjeeling, India. This role is perfect for someone eager to start their career in the airline industry, as you will be the friendly face of our company, helping customers with their travel needs.

Key Responsibilities:

- Assist Customers: You will respond to customer inquiries about flight schedules, bookings, and airport services, ensuring they receive accurate information swiftly.

- Handle Reservations: You will assist customers in making and changing airline reservations, guiding them through the booking process with care.

- Address Issues: When problems arise, you will handle customer complaints and resolve issues professionally, maintaining a positive customer experience.

- Provide Information: You will inform passengers about airport procedures, baggage policies, and travel requirements, ensuring they feel prepared and informed for their journey.

Required Skills and Expectations:

Candidates should have a minimum education of 10th grade. Strong communication skills are essential as you will interact with diverse customers. A pleasant demeanor and patience will help you provide excellent service in challenging situations. Ability to work under pressure and thrive in a busy environment is important, as is being a team player. Flexibility in working hours is expected, as the job may require shifts based on flight schedules.

If you are passionate about customer service and ready to embark on a rewarding journey in the airline industry, we encourage you to apply.
  • Experience

    0 - 1 Years

  • No. of Openings

    67

  • Education

    10th Pass

  • Role

    Airline Customer Service Representative

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab

  • Face Interview Location

    kolkata

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