We are looking for an enthusiastic Airline Customer Service Representative to join our team in Darjeeling, India. This role is perfect for someone eager to start their career in the airline industry, as you will be the friendly face of our company, helping customers with their travel needs.
Key Responsibilities:
- Assist Customers: You will respond to customer inquiries about flight schedules, bookings, and airport services, ensuring they receive accurate information swiftly.
- Handle Reservations: You will assist customers in making and changing airline reservations, guiding them through the booking process with care.
- Address Issues: When problems arise, you will handle customer complaints and resolve issues professionally, maintaining a positive customer experience.
- Provide Information: You will inform passengers about airport procedures, baggage policies, and travel requirements, ensuring they feel prepared and informed for their journey.
Required Skills and Expectations:
Candidates should have a minimum education of 10th grade. Strong communication skills are essential as you will interact with diverse customers. A pleasant demeanor and patience will help you provide excellent service in challenging situations. Ability to work under pressure and thrive in a busy environment is important, as is being a team player. Flexibility in working hours is expected, as the job may require shifts based on flight schedules.
If you are passionate about customer service and ready to embark on a rewarding journey in the airline industry, we encourage you to apply.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Airline Customer Service Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata