Hiring Fresher - Airline Customer Service Representative - Asansol

We are looking for an Airline Customer Service Representative to assist passengers with their travel needs. This role involves helping customers with ticket bookings, answering inquiries, and providing support at the airport.

Key Responsibilities:

- Assist Customers: Greet and help passengers with their travel inquiries, such as flight schedules, ticket changes, and baggage handling.

- Ticketing Support: Process ticket bookings and cancellations accurately, ensuring all information is updated in the system.

- Handle Complaints: Listen to customer concerns and resolve issues quickly and professionally to ensure satisfaction.

- Provide Information: Inform passengers about airline policies, safety regulations, and other relevant travel details.

- Collaborate with Team: Work closely with other staff members to ensure smooth airport operations and maintain high-quality service.

Required Skills and Expectations:

Candidates should possess excellent communication skills to interact with diverse passengers and understand their needs. A friendly and approachable demeanor is essential. Basic computer knowledge is required to manage booking software effectively. Since this role involves working in a fast-paced environment, the ability to stay calm under pressure is crucial. Candidates should also be reliable and punctual, arriving on time for their shifts. A positive attitude and willingness to learn will contribute significantly to your success in this role. Prior experience is not mandatory, as training will be provided to suitable candidates.

• Experience

  0 - 1 Years

• No. of Openings

  31

• Education

  10th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  PF, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata