Hiring Fresher - Airline Customer Service Representative - Howrah

We are looking for an enthusiastic Airline Customer Service Executive to join our team in Howrah, India. This role is ideal for freshers or individuals with limited experience who are keen to start a career in the airline industry.

As an Airline Customer Service Executive, you will be responsible for assisting passengers with their inquiries and ensuring a pleasant travel experience. Your role will include checking in passengers, providing flight information, and resolving any issues that may arise during their journey.

Key Responsibilities include:

- **Passenger Check-In Assistance**: Greet passengers and help them with the check-in process, ensuring that all necessary documents are collected and processed efficiently.

- **Flight Information Support**: Provide accurate information regarding flight schedules, delays, and gate changes to keep passengers informed.

- **Issue Resolution**: Quickly address and resolve customer complaints or concerns, ensuring a high level of customer satisfaction.

- **Ticketing and Reservations**: Assist customers with ticket purchases and bookings, ensuring they understand their travel itinerary.

Required skills and expectations for this role:

The ideal candidate should have excellent communication skills and a friendly demeanor to interact effectively with passengers. A strong ability to handle pressure and solve problems quickly is essential. Basic computer skills are necessary for data entry and checking in passengers. Being a team player and having a positive attitude will help you thrive in this dynamic environment.

• Experience

  0 - 1 Years

• No. of Openings

  65

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata